June 8, 2013 in Master Reset
This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in these instructions..
1. From the home screen, tap the Menu key.
2. Tap System settings.
3. Scroll to and tap Backup & reset.
4.Tap to change the Backup & reset options if desired.
5.Tap Factory data reset.
To clear the device of personal data such as music, photos and other files, ensure Erase USB storage is checked.
7. Tap Reset phone.
8. Tap Erase everything.
The device may restart several times during the rest process.
The device is now reset.